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MedJet
specialist
Posts : 206
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Join date : 2018-11-21

[RESOLVED]Events are completely bugged! Empty [RESOLVED]Events are completely bugged!

Sat Jan 25, 2020 12:38 am
Okay, my apologies for posting several threads, but as I have returned to the game (which I do enjoy) I find that my experience with bugs isn't linear and thus my different posts (also that they might also serve to increase awareness). So I normally don't partake in events but I have given them a try lately. So when the blurb about a crash, food poisoning, ect. comes over I accept. I receive a list of patients, an ambulance delivers some others walk in. Then it all goes awry.

While I have not tracked it extensively I swear it seems like some patient delivery teams (ambulance) get lost and/or cancel out and end up taking the patient away from me. (Or the event clock for some strange reason cancels?)

So, they wait outside the hospital and I click and send them to the dept of their specified illness/issue. They receive treatment, then I see the message: "hospitalization not available on emergency OR in the patient card: hospitalized, waiting for hospitalization."

Lastly, they only remain in treatment if I control them manually and then discharge them, otherwise they eventually give me notice they are being moved to another hospital (frequently after I've treated them, so i lose out). then the event fails on top of this and I receive the prestige penalty.

**let it be known that I do not run an observation unit in the emergency dept. due to the reality that last time I tried this I ended up with a constant barrage of collapses. which is hardly realistic** I don't know if this has been fixed. (I know from time-to-time patients may collapse but when i opened an observation unit i was inundated constantly.
ondrej.oxymoron
ondrej.oxymoron
developer
Posts : 605
Reputation : 55
Join date : 2018-03-23

[RESOLVED]Events are completely bugged! Empty Re: [RESOLVED]Events are completely bugged!

Mon Jan 27, 2020 12:18 pm
MedJet wrote:Okay, my apologies for posting several threads, but as I have returned to the game (which I do enjoy) I find that my experience with bugs isn't linear and thus my different posts (also that they might also serve to increase awareness). So I normally don't partake in events but I have given them a try lately. So when the blurb about a crash, food poisoning, ect. comes over I accept. I receive a list of patients, an ambulance delivers some others walk in. Then it all goes awry.

While I have not tracked it extensively I swear it seems like some patient delivery teams (ambulance) get lost and/or cancel out and end up taking the patient away from me. (Or the event clock for some strange reason cancels?)

So, they wait outside the hospital and I click and send them to the dept of their specified illness/issue. They receive treatment, then I see the message: "hospitalization not available on emergency OR in the patient card: hospitalized, waiting for hospitalization."

Lastly, they only remain in treatment if I control them manually and then discharge them, otherwise they eventually give me notice they are being moved to another hospital (frequently after I've treated them, so i lose out). then the event fails on top of this and I receive the prestige penalty.

**let it be known that I do not run an observation unit in the emergency dept. due to the reality that last time I tried this I ended up with a constant barrage of collapses. which is hardly realistic** I don't know if this has been fixed. (I know from time-to-time patients may collapse but when i opened an observation unit i was inundated constantly.  

Hi and thank you for report. All the strange behavior is actually caused by the missing observation. Because without this you don't have functional hospitalization on emergency and should not be able to launch an event. I found and fixed a bug in evaluating the emergency. It will be in the next patch. Sorry for the inconvenience and have a great day
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MedJet
specialist
Posts : 206
Reputation : 2
Join date : 2018-11-21

[RESOLVED]Events are completely bugged! Empty Re: [RESOLVED]Events are completely bugged!

Tue Jan 28, 2020 6:31 am
ondrej.oxymoron wrote:
MedJet wrote:Okay, my apologies for posting several threads, but as I have returned to the game (which I do enjoy) I find that my experience with bugs isn't linear and thus my different posts (also that they might also serve to increase awareness). So I normally don't partake in events but I have given them a try lately. So when the blurb about a crash, food poisoning, ect. comes over I accept. I receive a list of patients, an ambulance delivers some others walk in. Then it all goes awry.

While I have not tracked it extensively I swear it seems like some patient delivery teams (ambulance) get lost and/or cancel out and end up taking the patient away from me. (Or the event clock for some strange reason cancels?)

So, they wait outside the hospital and I click and send them to the dept of their specified illness/issue. They receive treatment, then I see the message: "hospitalization not available on emergency OR in the patient card: hospitalized, waiting for hospitalization."

Lastly, they only remain in treatment if I control them manually and then discharge them, otherwise they eventually give me notice they are being moved to another hospital (frequently after I've treated them, so i lose out). then the event fails on top of this and I receive the prestige penalty.

**let it be known that I do not run an observation unit in the emergency dept. due to the reality that last time I tried this I ended up with a constant barrage of collapses. which is hardly realistic** I don't know if this has been fixed. (I know from time-to-time patients may collapse but when i opened an observation unit i was inundated constantly.  

Hi and thank you for report. All the strange behavior is actually caused by the missing observation. Because without this you don't have functional hospitalization on emergency and should not be able to launch an event. I found and fixed a bug in evaluating the emergency.  It will be in the next patch. Sorry for the inconvenience and have a great day

awesome! So, I closed down my observation unit on Emergency because when I opened it I was inundated with patients collapsing. Has this been changed?
ondrej.oxymoron
ondrej.oxymoron
developer
Posts : 605
Reputation : 55
Join date : 2018-03-23

[RESOLVED]Events are completely bugged! Empty Re: [RESOLVED]Events are completely bugged!

Tue Jan 28, 2020 9:58 am
MedJet wrote:
ondrej.oxymoron wrote:
MedJet wrote:Okay, my apologies for posting several threads, but as I have returned to the game (which I do enjoy) I find that my experience with bugs isn't linear and thus my different posts (also that they might also serve to increase awareness). So I normally don't partake in events but I have given them a try lately. So when the blurb about a crash, food poisoning, ect. comes over I accept. I receive a list of patients, an ambulance delivers some others walk in. Then it all goes awry.

While I have not tracked it extensively I swear it seems like some patient delivery teams (ambulance) get lost and/or cancel out and end up taking the patient away from me. (Or the event clock for some strange reason cancels?)

So, they wait outside the hospital and I click and send them to the dept of their specified illness/issue. They receive treatment, then I see the message: "hospitalization not available on emergency OR in the patient card: hospitalized, waiting for hospitalization."

Lastly, they only remain in treatment if I control them manually and then discharge them, otherwise they eventually give me notice they are being moved to another hospital (frequently after I've treated them, so i lose out). then the event fails on top of this and I receive the prestige penalty.

**let it be known that I do not run an observation unit in the emergency dept. due to the reality that last time I tried this I ended up with a constant barrage of collapses. which is hardly realistic** I don't know if this has been fixed. (I know from time-to-time patients may collapse but when i opened an observation unit i was inundated constantly.  

Hi and thank you for report. All the strange behavior is actually caused by the missing observation. Because without this you don't have functional hospitalization on emergency and should not be able to launch an event. I found and fixed a bug in evaluating the emergency.  It will be in the next patch. Sorry for the inconvenience and have a great day

awesome! So, I closed down my observation unit on Emergency because when I opened it I was inundated with patients collapsing. Has this been changed?

Hi, collapses are not tied to having or not having observation. Collapse symptoms are in diagnoses with certain percentage and time. So it could have been just coincidence that multiple collapses in row appeared. Or does it happen all the time? If so we would need a save file with this occurrence so we can investigate this further. Because we not aware of this specific issue
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MedJet
specialist
Posts : 206
Reputation : 2
Join date : 2018-11-21

[RESOLVED]Events are completely bugged! Empty Re: [RESOLVED]Events are completely bugged!

Wed Jan 29, 2020 5:05 am
ondrej.oxymoron wrote:
MedJet wrote:
ondrej.oxymoron wrote:
MedJet wrote:Okay, my apologies for posting several threads, but as I have returned to the game (which I do enjoy) I find that my experience with bugs isn't linear and thus my different posts (also that they might also serve to increase awareness). So I normally don't partake in events but I have given them a try lately. So when the blurb about a crash, food poisoning, ect. comes over I accept. I receive a list of patients, an ambulance delivers some others walk in. Then it all goes awry.

While I have not tracked it extensively I swear it seems like some patient delivery teams (ambulance) get lost and/or cancel out and end up taking the patient away from me. (Or the event clock for some strange reason cancels?)

So, they wait outside the hospital and I click and send them to the dept of their specified illness/issue. They receive treatment, then I see the message: "hospitalization not available on emergency OR in the patient card: hospitalized, waiting for hospitalization."

Lastly, they only remain in treatment if I control them manually and then discharge them, otherwise they eventually give me notice they are being moved to another hospital (frequently after I've treated them, so i lose out). then the event fails on top of this and I receive the prestige penalty.

**let it be known that I do not run an observation unit in the emergency dept. due to the reality that last time I tried this I ended up with a constant barrage of collapses. which is hardly realistic** I don't know if this has been fixed. (I know from time-to-time patients may collapse but when i opened an observation unit i was inundated constantly.  

Hi and thank you for report. All the strange behavior is actually caused by the missing observation. Because without this you don't have functional hospitalization on emergency and should not be able to launch an event. I found and fixed a bug in evaluating the emergency.  It will be in the next patch. Sorry for the inconvenience and have a great day

awesome! So, I closed down my observation unit on Emergency because when I opened it I was inundated with patients collapsing. Has this been changed?

Hi,  collapses are not tied to having or not having observation. Collapse symptoms are in diagnoses with certain percentage and time. So it could have been just coincidence that multiple collapses in row appeared. Or does it happen all the time? If so we would need a save file with this occurrence so we can investigate this further. Because we not aware of this specific issue

I'd be more than willing to submit a save file because I just completed and opened an observation unit and voila! Numerous collapses. This should not be the case, just because someone has symptoms that can lead to a collapse doesn't mean they should collapse. When I don't operate an observation unit I only end up with sporadic collapsing patients.

*** image patient example*** he's got a pretty clear diagnosis, but instead he's being routed to observation and I can't manually send him to the cardio dept. I like the game and observation unit is simply not very optimized/nor being carried out in the game in a very efficient manner. I hope you guys look into this. [img][RESOLVED]Events are completely bugged! X922K5k[/img]
ondrej.oxymoron
ondrej.oxymoron
developer
Posts : 605
Reputation : 55
Join date : 2018-03-23

[RESOLVED]Events are completely bugged! Empty Re: [RESOLVED]Events are completely bugged!

Wed Jan 29, 2020 10:57 am
MedJet wrote:
ondrej.oxymoron wrote:
MedJet wrote:
ondrej.oxymoron wrote:
MedJet wrote:Okay, my apologies for posting several threads, but as I have returned to the game (which I do enjoy) I find that my experience with bugs isn't linear and thus my different posts (also that they might also serve to increase awareness). So I normally don't partake in events but I have given them a try lately. So when the blurb about a crash, food poisoning, ect. comes over I accept. I receive a list of patients, an ambulance delivers some others walk in. Then it all goes awry.

While I have not tracked it extensively I swear it seems like some patient delivery teams (ambulance) get lost and/or cancel out and end up taking the patient away from me. (Or the event clock for some strange reason cancels?)

So, they wait outside the hospital and I click and send them to the dept of their specified illness/issue. They receive treatment, then I see the message: "hospitalization not available on emergency OR in the patient card: hospitalized, waiting for hospitalization."

Lastly, they only remain in treatment if I control them manually and then discharge them, otherwise they eventually give me notice they are being moved to another hospital (frequently after I've treated them, so i lose out). then the event fails on top of this and I receive the prestige penalty.

**let it be known that I do not run an observation unit in the emergency dept. due to the reality that last time I tried this I ended up with a constant barrage of collapses. which is hardly realistic** I don't know if this has been fixed. (I know from time-to-time patients may collapse but when i opened an observation unit i was inundated constantly.  

Hi and thank you for report. All the strange behavior is actually caused by the missing observation. Because without this you don't have functional hospitalization on emergency and should not be able to launch an event. I found and fixed a bug in evaluating the emergency.  It will be in the next patch. Sorry for the inconvenience and have a great day

awesome! So, I closed down my observation unit on Emergency because when I opened it I was inundated with patients collapsing. Has this been changed?

Hi,  collapses are not tied to having or not having observation. Collapse symptoms are in diagnoses with certain percentage and time. So it could have been just coincidence that multiple collapses in row appeared. Or does it happen all the time? If so we would need a save file with this occurrence so we can investigate this further. Because we not aware of this specific issue

I'd be more than willing to submit a save file because I just completed and opened an observation unit and voila! Numerous collapses. This should not be the case, just because someone has symptoms that can lead to a collapse doesn't mean they should collapse. When I don't operate an observation unit I only end up with sporadic collapsing patients.

*** image patient example*** he's got a pretty clear diagnosis, but instead he's being routed to observation and I can't manually send him to the cardio dept. I like the game and observation unit is simply not very optimized/nor being carried out in the game in a very efficient manner. I hope you guys look into this. [RESOLVED]Events are completely bugged! <img src=" />

Hi, after some more extensive testing we found a way that was tied to having functional emergency for collapses. Which should not be, and we will be fixing that for the upcoming patch. So thank you for catching this one:)
As for the patient, that is correct, because the diagnose is dangerous and main symptom requires hospitalization and doctor wants to hospitalize patient as soon as possible due to danger of collapse. Have a great day

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[RESOLVED]Events are completely bugged! Empty Re: [RESOLVED]Events are completely bugged!

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