Project Hospital
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BeeaSimsmaniaca
intern
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Join date : 2020-04-25

[NEED MORE INFO] close to desktop Empty [NEED MORE INFO] close to desktop

Sat Apr 25, 2020 8:30 pm
the game works well, until the hospital is relatively large, it enters the screen freezes and then immediately exits to the desktop, after that it can no longer open the game, or save, you have to close the task manager


ps: I don't use mods
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Last edited by jan.oxymoron on Mon Apr 27, 2020 4:54 pm; edited 3 times in total (Reason for editing : I was not able to put the files)
KEEGUNATOR
KEEGUNATOR
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Location : California, USA

[NEED MORE INFO] close to desktop Empty Re: [NEED MORE INFO] close to desktop

Sun Apr 26, 2020 6:45 am
So you mean when you open a big hospital it crashes the game?
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BeeaSimsmaniaca
intern
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Join date : 2020-04-25

[NEED MORE INFO] close to desktop Empty Re: [NEED MORE INFO] close to desktop

Sun Apr 26, 2020 8:44 am
yes, after 70, 80 employees the game closes to the desktop and no longer opens
KEEGUNATOR
KEEGUNATOR
resident
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Join date : 2020-02-19
Location : California, USA

[NEED MORE INFO] close to desktop Empty Re: [NEED MORE INFO] close to desktop

Sun Apr 26, 2020 5:09 pm
Did you get the new DLC? It has been causing a lot of problems for people including me.
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BeeaSimsmaniaca
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Join date : 2020-04-25

[NEED MORE INFO] close to desktop Empty Re: [NEED MORE INFO] close to desktop

Sun Apr 26, 2020 6:40 pm
yes, i have the new dlc, but this problem has happened before, i thought that with a new update it would be fixed
jan.oxymoron
jan.oxymoron
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[NEED MORE INFO] close to desktop Empty Re: [NEED MORE INFO] close to desktop

Mon Apr 27, 2020 4:54 pm
Hi, thanks for the report - judging by the log, you're running out of graphics memory on your graphics card (it's a bit below the minimum specs of 1 GB). Can you try to switch to low texture quality in options (in main menu)? That should reduce the required memory significantly and hopefully fix the issue.
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