- BeeaSimsmaniacaintern
- Posts : 3
Reputation : 0
Join date : 2020-04-25
[NEED MORE INFO] close to desktop
Sat Apr 25, 2020 8:30 pm
the game works well, until the hospital is relatively large, it enters the screen freezes and then immediately exits to the desktop, after that it can no longer open the game, or save, you have to close the task manager
ps: I don't use mods
ps: I don't use mods
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- KEEGUNATORresident
- Posts : 27
Reputation : 0
Join date : 2020-02-19
Location : California, USA
Re: [NEED MORE INFO] close to desktop
Sun Apr 26, 2020 6:45 am
So you mean when you open a big hospital it crashes the game?
- BeeaSimsmaniacaintern
- Posts : 3
Reputation : 0
Join date : 2020-04-25
Re: [NEED MORE INFO] close to desktop
Sun Apr 26, 2020 8:44 am
yes, after 70, 80 employees the game closes to the desktop and no longer opens
- KEEGUNATORresident
- Posts : 27
Reputation : 0
Join date : 2020-02-19
Location : California, USA
Re: [NEED MORE INFO] close to desktop
Sun Apr 26, 2020 5:09 pm
Did you get the new DLC? It has been causing a lot of problems for people including me.
- BeeaSimsmaniacaintern
- Posts : 3
Reputation : 0
Join date : 2020-04-25
Re: [NEED MORE INFO] close to desktop
Sun Apr 26, 2020 6:40 pm
yes, i have the new dlc, but this problem has happened before, i thought that with a new update it would be fixed
- jan.oxymorondeveloper
- Posts : 2309
Reputation : 335
Join date : 2018-03-23
Re: [NEED MORE INFO] close to desktop
Mon Apr 27, 2020 4:54 pm
Hi, thanks for the report - judging by the log, you're running out of graphics memory on your graphics card (it's a bit below the minimum specs of 1 GB). Can you try to switch to low texture quality in options (in main menu)? That should reduce the required memory significantly and hopefully fix the issue.
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