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Wenchbane
intern
Posts : 7
Reputation : 6
Join date : 2018-05-10

[OPEN] Patients stuck in waiting room on other floor Empty [OPEN] Patients stuck in waiting room on other floor

Thu Nov 15, 2018 1:11 am
Description:
My General Surgery department is spread over two floors. The clinic and reception are upstairs, whilst the cardio and sonograph units are downstairs. There is a waiting room outside the cardio and sono units, but there is a larger one nearer reception and nearer the doctors' offices. Patients who seem to need to see a doctor in an office upstairs go downstairs to wait for their appointment, but are never called - the doctor remains idle, whilst the patient simply waits until the end of the day and goes home.

Repro steps
Look at patient Fraser Barkley sitting outside the Cardio and Sono General Surgery units. He will sit there until the end of the day. This will happen with other patients seemingly at random if you wait long enough.

Attached
Save Game
Screenshot of character

I believe that's all that's necessary?
Attachments
[OPEN] Patients stuck in waiting room on other floor Attachment
Fraser Barkley Waiting On Wrong Floor_ Stuck.zip SavegameYou don't have permission to download attachments.(721 Kb) Downloaded 2 times
[OPEN] Patients stuck in waiting room on other floor Attachment
Fraser Barkley Stuck.png ScreenshotYou don't have permission to download attachments.(2.3 Mb) Downloaded 1 times
[OPEN] Patients stuck in waiting room on other floor Attachment
output_log.zip LogYou don't have permission to download attachments.(261 Kb) Downloaded 0 times


Last edited by Wenchbane on Thu Nov 15, 2018 1:52 am; edited 1 time in total
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Wenchbane
intern
Posts : 7
Reputation : 6
Join date : 2018-05-10

[OPEN] Patients stuck in waiting room on other floor Empty Re: [OPEN] Patients stuck in waiting room on other floor

Thu Nov 15, 2018 1:21 am
Same issue attached as a savegame with patient Daniel Green in same location.
Attachments
[OPEN] Patients stuck in waiting room on other floor Attachment
Daniel Green.zip SavegameYou don't have permission to download attachments.(755 Kb) Downloaded 0 times
cTrix
cTrix
fellow
Posts : 75
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Join date : 2018-11-08

[OPEN] Patients stuck in waiting room on other floor Empty Re: [OPEN] Patients stuck in waiting room on other floor

Thu Nov 15, 2018 9:24 am
I have already made a separate thread about this. Currently patients seem to pick their waiting rooms quite at random. They definitely do not prioritize waiting near where what they are waiting for.
According to the devs, as far as I understand, patients will pick the nearest chair to wait in and that's just it.
jan.oxymoron
jan.oxymoron
developer
Posts : 2309
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Join date : 2018-03-23

[OPEN] Patients stuck in waiting room on other floor Empty Re: [OPEN] Patients stuck in waiting room on other floor

Thu Nov 15, 2018 6:47 pm
Hi, thanks for the report and the save(s), we can see the issue on our side and will investigate further.
Generally patients select waiting rooms around the workspace/room of the doctor or technologist that will perform the next examination, so something is obviously going wrong here. Smile
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Wenchbane
intern
Posts : 7
Reputation : 6
Join date : 2018-05-10

[OPEN] Patients stuck in waiting room on other floor Empty Re: [OPEN] Patients stuck in waiting room on other floor

Fri Nov 16, 2018 1:23 am
Thanks, appreciate it. It does seem odd, they often go out of their way to wait down there! Loving the game anyway.
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[OPEN] Patients stuck in waiting room on other floor Empty Re: [OPEN] Patients stuck in waiting room on other floor

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