[OPEN LOW] Patients waiting for closed offices and units at night
Wed May 06, 2020 8:52 pm
Description: Patients are waiting for doctor offices and units that are not operational. I have noticed this with both the Sonography unit and the Cardiology office on separate occasions.
Repro steps:
Cardiology office:
- Have a department with only a doctor office, with a doctor assigned in the day but not at night
- Patients will still wait for a doctor, eventually resulting in "long waiting time" complaints.
Sonography unit
- Have a fully functional Radiology department, with Sonography units staffed both day and night
- Have a fully functional General Surgery department with hospitalisation, with a Sonography unit staffed only in the day
- Expected result: hospitalised patients are sent to Radiology department for examinations at night
- Actual result: hospitalised patients wait for the General Surgery department Sonography unit through the entire night, resulting in "long wait for examination" warnings.
I don't have a save file that's convenient to send at the moment, but if a proof of concept is needed I can start a new map.
Repro steps:
Cardiology office:
- Have a department with only a doctor office, with a doctor assigned in the day but not at night
- Patients will still wait for a doctor, eventually resulting in "long waiting time" complaints.
Sonography unit
- Have a fully functional Radiology department, with Sonography units staffed both day and night
- Have a fully functional General Surgery department with hospitalisation, with a Sonography unit staffed only in the day
- Expected result: hospitalised patients are sent to Radiology department for examinations at night
- Actual result: hospitalised patients wait for the General Surgery department Sonography unit through the entire night, resulting in "long wait for examination" warnings.
I don't have a save file that's convenient to send at the moment, but if a proof of concept is needed I can start a new map.
- jan.oxymorondeveloper
- Posts : 2309
Reputation : 336
Join date : 2018-03-23
Re: [OPEN LOW] Patients waiting for closed offices and units at night
Thu May 07, 2020 9:42 am
Hi, thanks for the detailed report! Yes, this is probably the 'normal' behavior in the game according to the current rules, these examinations always prefer the original department as long as it is capable of providing them, even when the staff aren't currently free - let me check if we can easily add shifts to the rules...
- [OPEN] Patients stuck in waiting room on other floor
- [RESOLVED DUPLICATE] Doctors not doing work / Patients waiting in waiting room until leaving at 18:00
- [RESOLVED?] Doctors not doing work / Patients waiting in waiting room until leaving at 18:00
- [RESOLVED] Patients waiting in "planned only" waiting area
- [RESOLVED] Patients still show up when clinic is closed
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