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Trandora
resident
Posts : 25
Reputation : 2
Join date : 2018-10-31

[RESOLVED] No refund Empty [RESOLVED] No refund

Sat Nov 03, 2018 9:43 am
If you pick up an already placed object in build menu and click on the remove button (trash bin) while the object is marked, the object disappears and you get no refund.
igor.oxymoron
igor.oxymoron
developer
Posts : 347
Reputation : 24
Join date : 2018-03-23
Location : Czech republic

[RESOLVED] No refund Empty Re: [RESOLVED] No refund

Sat Nov 03, 2018 9:30 pm
Hello - you get parcial refund (never the same price of the object) only when using "trash" or "buldozer" deletion tool.
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Trandora
resident
Posts : 25
Reputation : 2
Join date : 2018-10-31

[RESOLVED] No refund Empty Re: [RESOLVED] No refund

Sat Nov 03, 2018 9:32 pm
Yes I know, but I don't think the object should just disappear without refund. Try it yourself. Pick up an item you already placed and with the item selected click on the trashbin. The item will disappear and you will not get any refund att all.
igor.oxymoron
igor.oxymoron
developer
Posts : 347
Reputation : 24
Join date : 2018-03-23
Location : Czech republic

[RESOLVED] No refund Empty Re: [RESOLVED] No refund

Sat Nov 03, 2018 9:37 pm
Well, we know about it and it will be tuned in some future update - please be patient Wink

We know that if you will get no refund from the flower vase it is something +/-painless, but in the case of MRI or CT it is very disappointing.
ondrej.oxymoron
ondrej.oxymoron
developer
Posts : 605
Reputation : 55
Join date : 2018-03-23

[RESOLVED] No refund Empty Re: [RESOLVED] No refund

Fri Jan 11, 2019 3:11 pm
Trandora wrote:If you pick up an already placed object in build menu and click on the remove button (trash bin) while the object is marked, the object disappears and you get no refund.

Hi, just to give you a quick update. This has now been fixed and will be in the next update. Thank you so much for letting us know and have a great day.
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[RESOLVED] No refund Empty Re: [RESOLVED] No refund

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