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DrDoom151
medic
Posts : 2
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Join date : 2019-06-08

[RESOLVED] Ambulance stuck trying to pick up patient(s) Empty [RESOLVED] Ambulance stuck trying to pick up patient(s)

Sat Jun 08, 2019 7:58 pm
Hello. After being confronted with this issue I looked around on the forum and found multiple old posts of people with the same issue. Most of them had a reply this was fixed in a later update. Sadly I'm still experiencing this issue.

Description:
Patiƫnt couldn't be treated in my hospital (due to a missing ward) and had to be transfered from my observation room to another hospital. The ambulance arrived but is stuck on the road, it looks like the strecher is stuck inside the ambulance. I believe it started with Lorna Higgins, the patient in the observation room. All the other patients in there are now also stuck waiting for an ambulance.

Repro steps
I couldn't treat a patient which then had to be transfered. This always happened without any trouble. In this case the ambulance arrived and got stuck on the road. I sadly don't have a save from before the problem started occuring.


[RESOLVED] Ambulance stuck trying to pick up patient(s) 40b941d6a9f07e28d962bd73894511dc
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[RESOLVED] Ambulance stuck trying to pick up patient(s) Attachment
Ambulance bug.zip savegameYou don't have permission to download attachments.(1.2 Mb) Downloaded 2 times
[RESOLVED] Ambulance stuck trying to pick up patient(s) Attachment
output_log.zip logYou don't have permission to download attachments.(12 Kb) Downloaded 1 times
jan.oxymoron
jan.oxymoron
developer
Posts : 2204
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Join date : 2018-03-23

[RESOLVED] Ambulance stuck trying to pick up patient(s) Empty Re: [RESOLVED] Ambulance stuck trying to pick up patient(s)

Mon Jun 10, 2019 10:31 am
Hi, thanks for the report and sorry about the issue! Good news first, I'm attaching a fixed version of your save, hopefully everything works now. While we still don't know how exactly this can happen, the game will be able to automatically detect and resolve this problem after the next minor patch.
Attachments
[RESOLVED] Ambulance stuck trying to pick up patient(s) Attachment
Ambulance bug fixed save.zip You don't have permission to download attachments.(1.2 Mb) Downloaded 2 times
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DrDoom151
medic
Posts : 2
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Join date : 2019-06-08

[RESOLVED] Ambulance stuck trying to pick up patient(s) Empty Re: [RESOLVED] Ambulance stuck trying to pick up patient(s)

Mon Jun 10, 2019 6:48 pm
Hello Jan,
Thanks for your fast reply and fix. Appreciate the effort!
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[RESOLVED] Ambulance stuck trying to pick up patient(s) Empty Re: [RESOLVED] Ambulance stuck trying to pick up patient(s)

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