[RESOLVED/NEED MORE INFO] a patient who is "no feeling, too good"

Hello,
My patient Frank Hall has the status of "no feeling...too good." He is lying on the hallway, constantly changing direction. His doctor Dana Cole is going back and forth between being idle and filling needs. This has been continuing for hours. What is going on?

Hi, thanks for the report! First, could you please try the attached save? The patient should be unstuck there.

Having checked the details, it looks like we're looking at a bug that popped up once in three years, so it would be great if you could share any details that you might remember. Did you for example notice the patient during normal gameplay or after loading a save? Have you recently made any changes to the staff at emergency?

The original cause will be related to the collapse system, something went wrong between the patient 'deciding to collapse' and falling over in a waiting room, but the system has been pretty bulletproof as far as I can tell.