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Joemac
medic
Posts : 2
Reputation : 0
Join date : 2018-11-17

[RESOLVED NOT A BUG] Doctors stop taking patients Empty [RESOLVED NOT A BUG] Doctors stop taking patients

Sat Nov 17, 2018 9:24 am
Description:
Doctors stop dealing with existing patients, and won't accept new patients who are waiting for an interview. Doctors idle in their offices while patients wait. This occurs for me in an otherwise apparently functional emergency department clinic. All doctors are affected. This seems to be new in the 11/16 update. Doctors seem to have many patients who have been treated but not sent home. However, sending home all patients does not seem to get the doctor working again.

Repro Steps:
Load the attached game, play until 3-5pm game time. All doctors should be stuck idling.

Attached:
- Screenshot of inactive doctors with many waiting patients
- Save game of affected hospital
Attachments
[RESOLVED NOT A BUG] Doctors stop taking patients Attachment
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[RESOLVED NOT A BUG] Doctors stop taking patients Attachment
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igor.oxymoron
igor.oxymoron
developer
Posts : 347
Reputation : 24
Join date : 2018-03-23
Location : Czech republic

[RESOLVED NOT A BUG] Doctors stop taking patients Empty Re: [RESOLVED NOT A BUG] Doctors stop taking patients

Sat Nov 17, 2018 4:43 pm
Hello - we are sorry for the issue - and thank you for reporting it!

Well this is an interesting one! We will analyze the issue and wotk to fix it as soon as possible!
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slink
specialist
Posts : 142
Reputation : 9
Join date : 2018-11-01

[RESOLVED NOT A BUG] Doctors stop taking patients Empty Re: [RESOLVED NOT A BUG] Doctors stop taking patients

Sat Nov 17, 2018 4:54 pm
You have no Stat Lab technicians on your day shift. I hired two and all the patients who were waiting with samples to be analyzed took their samples there. When they picked up their results, then patients started entering the doctor's offices again.
igor.oxymoron
igor.oxymoron
developer
Posts : 347
Reputation : 24
Join date : 2018-03-23
Location : Czech republic

[RESOLVED NOT A BUG] Doctors stop taking patients Empty Re: [RESOLVED NOT A BUG] Doctors stop taking patients

Sat Nov 17, 2018 5:02 pm
slink wrote:You have no Stat Lab technicians on your day shift.  I hired two and all the patients who were waiting with samples to be analyzed took their samples there.  When they picked up their results, then patients started entering the doctor's offices again.

Thanks for resolving! We appreciate it!
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Joemac
medic
Posts : 2
Reputation : 0
Join date : 2018-11-17

[RESOLVED NOT A BUG] Doctors stop taking patients Empty Re: [RESOLVED NOT A BUG] Doctors stop taking patients

Sun Nov 18, 2018 12:24 am
slink wrote:You have no Stat Lab technicians on your day shift.  I hired two and all the patients who were waiting with samples to be analyzed took their samples there.  When they picked up their results, then patients started entering the doctor's offices again.

Yes, this worked. Thank you! Can't believe it took me so long to realize that.
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[RESOLVED NOT A BUG] Doctors stop taking patients Empty Re: [RESOLVED NOT A BUG] Doctors stop taking patients

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