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lmirante
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Join date : 2020-08-19

[RESOLVED] Game crashes on startup Empty [RESOLVED] Game crashes on startup

Wed Oct 07, 2020 8:09 pm
My game is crashing on startup.  I've looked around and I don't think the Citrix stuff is applicable because I can't find Citrix anywhere on my machine.  I'm getting a really quick popup which I've attached.

I have the following mods installed: Wall  Design Mod, More Posters, Objects: Signs, Objects: Waiting Room.

Any help would be greatly appreciated.  Thanks.

Lisa
jan.oxymoron
jan.oxymoron
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Join date : 2018-03-23

[RESOLVED] Game crashes on startup Empty Re: [RESOLVED] Game crashes on startup

Thu Oct 08, 2020 9:15 am
Hi, thanks for the message and sorry to hear about the issue - looking at the log, I can see some unusual errors right at the beginning when the game engine starts and loads its code, my best guess would be a corrupted install. Could you try to 'verify integrity of game files' in Properties/Local files on Steam (or just try to uninstall and reinstall the game) and see if it makes a difference?

One more quick question: did the game work before installing the mods you mentioned or did you install everything before trying to launch it for the first time?

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lmirante
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[RESOLVED] Game crashes on startup Empty Re: [RESOLVED] Game crashes on startup

Thu Oct 08, 2020 6:09 pm
I verified the files and 200+ were corrupted. It now seems to be working. As for the mods, they've been there for a while. I've played (too) many hours with no problem.

Thanks for your help. I'll remember this answer if I have similar problems in the future. I didn't know this was a thing - it's kind of hidden.

Thanks again!

Lisa
ondrej.oxymoron
ondrej.oxymoron
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[RESOLVED] Game crashes on startup Empty Re: [RESOLVED] Game crashes on startup

Fri Oct 09, 2020 12:17 pm
lmirante wrote:I verified the files and 200+ were corrupted.  It now seems to be working.  As for the mods, they've been there for a while.  I've played (too) many hours with no problem.

Thanks for your help.  I'll remember this answer if I have similar problems in the future.  I didn't know this was a thing - it's kind of hidden.  

Thanks again!

Lisa

Hi, we are glad that it helped:) Let us know if run in some trouble again. Have a great day

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[RESOLVED] Game crashes on startup Empty Re: [RESOLVED] Game crashes on startup

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